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Macmontage 2025

A well-crafted CRM for the hard-working German installation firm Macmontage

A well-crafted system that shows every order from the first call to the finished job. Macmontage is a German firm that installs windows, doors and roller shutters in the south of the country, close to the Swiss border. Sponge built its CRM: a kanban of orders by stage, a card with the client, address, manager and an hours counter, a Google Drive folder, WhatsApp and email in one click, a summary on the home screen, a mobile version for the fitters and the MAC CRM mark in the firm's red. A hard-working firm needs a system that keeps up with its crews, and that is what it got.
To the credits
A well-crafted CRM for the hard-working German installation firm Macmontage
The path of an enquiry: the form on macmontage.de goes through the REST API into MAC CRM, and from there into the database, the client’s Google Drive folder, email and WhatsApp.
How the database is built: the order sits in the centre with its status, manager, address and hours, surrounded by the clients, offers, staff and invoices linked to it.
The path of an order: a new enquiry, first contact, the offer sent, then the client’s decision — confirmation, installation and a closed order, or a refusal.